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AI in HR: Opportunities—and Challenges—Abound

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AI Is Exploding. Here's How It's Reshaping HR
 
The widespread rollout of generative artificial intelligence (GenAI) tools has led to an explosive growth in the use of AI technology in the workplace.

And while HR and business leaders have withstood the emergence of disruptive technologies before, AI poses its own significant challenges—and opportunities.

About 1 in 4 organizations are currently using AI to support HR-related activities, but the majority of those organizations began using the technology within HR during the past 12 months, according to research from SHRM.

Nearly half of the surveyed HR professionals said using AI to support HR has become somewhat or much more of a priority in the last year. And most HR professionals are optimistic about the potential for AI, according to the research, but experts say employers have to be thoughtful about the tech to be successful.
 
 
 
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Responsible AI
 

Most organizations purchase their AI tools from vendors, according to a SHRM study. But only 1 in 3 respondents who do so said their vendors are "very transparent" about the steps taken to ensure that the tools prevent or protect against discrimination and bias. Read More

 
 
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Explore Further
 
SHRM provides resources and strategies to help business leaders capitalize on AI.

How AI Is Changing HR Jobs and Tasks
HR is certainly not immune to AI's growth. Overall, HR professionals feel hopeful about AI, and many are already using it to complete everyday tasks and maximize productivity, experts say.

SHRM Toolkit: Using AI for Employment Purposes
A toolkit for business leaders on how they can benefit from the game-changing technology.

Employers Train Employees to Close the AI Skills Gap
Jobs of all stripes are being remade by this rapidly evolving technology, which has created a daunting workforce reskilling challenge for HR and learning leaders.

Leverage AI and Human Ingenuity to Drive Organizational Growth
Explore SHRM's expert business solutions for integrating AI in the workplace.

GenAI for HR
Check out this deep dive on the technology behind GenAI from SHRMLabs.
 
 

Every Saturday, All Things Work from HR Magazine provides thoughtful insights into the rapidly transforming nature of work and the workplace, and how HR, decision-makers and organizations worldwide are navigating and leading this change.

 

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