[EN: BRIEF] Best interview questions, soulful hiring, forming new habits, Slack vs. email, new podcast

The best interview questions to spot leaders who excel at conflict resolution

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JOIN     SIGN IN     RESEARCH   EN:BRIEF   News and resources for senior HR executives.       Top Interview Questions to Spot Leaders Who Excel at Conflict Resolution   Before you hire people for leadership positions, it's crucial to gauge their ability to be civil themselves and to effectively resolve disputes. Here are some of the best interview questions to measure a person's emotional intelligence and conflict resolution skills.   READ MORE     ICYMI:  WORKPLACE INCIVILITY IS MORE COMMON THAN YOU THINK »       Soulful Selection: 6 Steps to Improve Your Hiring Process Without AI   Artificial intelligence is poised to revamp the hiring game. But because AI is based on mathematical modeling, HR leaders are still best served by also leaning into that other kind of AI—actual intelligence—and critical assessments that have been proven for decades. Here's a six-step process to improve your hiring, retention and development of talent.   READ MORE     SHRM TOOLKIT: HOW TO USE AI FOR EMPLOYMENT PURPOSES »       4 Things HR Leaders Need to Do When Forming New Habits   Being an HR executive is all about navigating change. The most successful leaders can adopt new behaviors and habits—and then make them stick. Here are some hard-won lessons from a former HR executive about making sustainable change.   READ MORE     DIG DEEPER: HOW TO TACKLE SELF-DEFEATING BEHAVIORS »     Advertisement       Understanding & Preparing for the Rise in Pay Transparency New regulations in the U.S. and Europe will require companies to be more transparent about their pay practices. Combined with the willingness among workers to talk about salary, the era of pay transparency is here.  Learn more       Was this email forwarded to you? Sign up now to receive the latest news and resources curated for HR executives.       Slack Generation vs. Email Generation: More Platforms Divide the Workplace   The communications landscape has expanded in recent years, along with the rate of workplace miscommunication and productivity pains. Here's how to get everyone on the same digital page.   READ MORE     ICYMI: WHICH COMMUNICATIONS PLATFORM IS RIGHT FOR YOUR TEAM? »       What's in Your Leadership Toolkit? A Q&A with the Co-Founder of Capital One   Nigel Morris' approach to leadership has always been to start with analytics and facts first, and then add judgment and intuition. In this Q&A, Morris, the co-founder of Capital One, lays out his strategy on leadership, hiring and the importance of loyalty.   READ MORE     Advertisement       Realize the Exceptional Most big initiatives fail. We know why. Exceptional results require exceptional thinking. Gap International partners with the world's greatest corporations to outperform what is expected. Learn more about Gap International       RECENT RESEARCH     Workplace Incivility and Election-Year Politics         Uncivil behavior in the workplace is becoming common Nearly two-thirds of U.S. workers (65 percent) say they have experienced or witnessed incivility in their workplace within the past month. Workers who rate their workplace as "uncivil" are three times more likely to be dissatisfied with their job and two times more likely to leave their job in the next year.       The election will stir the pot, especially at larger companies More than a third (34 percent) of employees believe the upcoming 2024 election will create more incivility in their workplace. People who work for larger organizations and in the state/local government sector are more likely to believe the upcoming election will create more incivility at work.       Few organizations encourage responsible political discussions  Only 1 in 5 HR professionals (21 percent) said their organization strongly or somewhat encourages respectful and civil discussions around federal, state or local politics. In comparison, nearly two-thirds (62 percent) of organizations neither encourage nor discourage such discussions. Another 17 percent explicitly discourage political discussions.     SOURCE: SHRM Research, Civility, Conflict and Expression (January 2024) and Voice of Work Pulse survey (October 2023).     People + Strategy Podcast: Julie Lodge-Jarrett on Leading with Respect   In the April edition of the  People + Strategy podcast, the chief people and purpose officer at Dick's Sporting Goods discusses how she took an unusual path to HR leadership, how to promote civility in a retail environment and how Dick's uses "dialogue circles" to give employees a safe space to discuss difficult topics.  LISTEN TO THE PODCAST        JULIE LODGE-JARRETT   Chief People and Purpose Officer Dick's Sporting Goods      "IT'S OUR RESPONSIBILITY IN HR TO CREATE CONDITIONS BY WHICH [EMPLOYEES] CAN HAVE MESSY BUT HEALTHY DEBATES."         Connect with us on social!              1800 Duke Street, Alexandria, Virginia 22314 USA Contact Us | shrm.org/executive-network This email was sent to manojdole1.Architectural@blogger.com. 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