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How to Champion Civility in the Workplace

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Are You a Catalyst for Civility?
 
Another contentious election cycle is underway, and the effects of increasingly negative campaigning—and divisive rifts in society writ large—are likely to spill into the workplace.

Uncivil behavior at work has become commonplace. Nearly two-thirds of U.S. workers said that they have experienced or witnessed incivility in their workplace within the past month. And one-third of workers believe that workplace conflict will increase over the next 12 months.

Workers who rate their workplace as uncivil are more than three times as likely to be dissatisfied with their job than those who rate their workplace as civil. They are more than twice as likely to leave their job in the next year and are significantly less likely to say their organization supports innovative actions. What's more, workers who have experienced or witnessed incivility at work are less likely to feel psychologically safe at work and less likely to believe they can share their honest thoughts in the workplace.

SHRM knows that people and businesses work best when civility is prioritized and practiced. By engaging in open and civil conversations, workers at all levels and across all industries can encourage inclusion, bridge divides and build understanding. Together, we can make the world a better place, one conversation at a time.

Join the conversation.
 
 
 
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Workplace Incivility Is More Common Than You Think
 

New research by SHRM revealed that 2 in 3 employees have experienced or witnessed incivility at work in the past month. With presidential elections—and political tensions—ramping up, HR professionals should understand the implications such conduct can have on both the employee and business. Read More

 
 
 
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How to Manage Political Discussions in the Workplace
 

Many U.S. workers are bracing for more political discussions at home and at work. Half of employees believe workplace political discussions hurt the work environment. Here are four tips for navigating political discussions at work. Read More

 
 
 
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SHRM24: Unite for Inclusive Conversations & Understanding
 

To continue the conversation, join 23,000 of your peers at SHRM24, where we'll foster inclusivity, bridge divides and cultivate understanding one conversation at a time. REGISTER TODAY

 
 
 
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How Hostile Work Environments Affect Black Employees
 

Surveys have shown that Black employees often face workplace hostility that impacts their physical, mental and emotional health. In this article, several Black professionals share their own experiences and the role that civility plays in creating a more inclusive workplace. Read More

 
 
 
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8 Tips for Avoiding Conflict in Email
 

Much of the conflict in workplaces today plays out over email and other text-based channels due to misunderstandings about the tone and intent of the communications. Experts offer tips on keeping emails civil and understandable. Read More

 
 
 
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SHRM Research: HR Strains Under Inflation Pressures
 

Amid concerns about inflation, more than 4 out of 5 HR professionals said maintaining employee morale and engagement was their top priority for 2024, and nearly 60 percent think their organizations were effective or very effective in fostering a civil, respectful workplace last year. Read More

 
 
 
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Antisemitism Soars, Creating 'Unprecedented' Threat
 

Antisemitism has skyrocketed in recent months, according to new data released by the Anti-Defamation League. Could workplace civility play a role in reducing hate crimes? Read More

 
 
 
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Inclusion Is More Than Just a Luxury for LGBTQ+ Job Seekers
 

If young LGBTQ+ individuals don't feel comfortable being out at work, they're much less likely to join an employer, according to a new report. Here's why inclusion is not just a luxury to young workers—it's a requirement. Read More

 
 
 
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Disability Inclusion May Have a Racial Bias
 

Employees of color with disabilities are less likely than their white counterparts to receive workplace accommodations, according to a new report. Here's how this racial bias can be problematic for both employees and employers. Read More

 
 
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Every Saturday, All Things Work from HR Magazine provides thoughtful insights into the rapidly transforming nature of work and the workplace, and how HR, decision-makers and organizations worldwide are navigating and leading this change.

 

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