[EN: BRIEF] Support, don't solve; HR life during wartime; 4 traits of great leaders; CEOs rein in remote work

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News and resources for senior HR executives.

Support, Don't Solve:
A 5-Step Path to Maintain Boundaries & Avoid Burnout

When people bring you their problems—at work or at home—it's important to avoid the knee-jerk reaction to fix, relate or give advice. Here are five steps for leaders to become "space creators" who can help people arrive at solutions themselves.

DIG DEEPER: A GUIDE TO PREVENTING EXECUTIVE BURNOUT »

HR Life During Wartime: How a CHRO Is Supporting Employees in Tel Aviv

The vice president of HR for a software firm in Israel discusses how her company is helping workers cope in these difficult times. "You tend to their emotions first. ... Let them cry if they need to. Yell if they need to. Scream. Just ask, 'What do you need?' "

SHRM FEATURED RESOURCE: NAVIGATING INTERNATIONAL CRISES »

Microsoft's Former VP of HR: Here Are the 4 Traits of All Great Leaders

In his 40 years in the HR profession, Chris Williams, the former vice president of HR for Microsoft, has worked with and observed some outstanding leaders. The best had many of the same qualities. Here are four traits that Williams found were common in the greatest leaders.

DIG DEEPER: WHAT IS SERVANT LEADERSHIP? »

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NEW RESEARCH SHOWS STAYING POWER OF VIRTUAL CARE
To stay competitive, organizations have to offer high-value benefits that meet the expectations of the market and workforce. Are you keeping up? Check out our 2023 Virtual Care Transformation Index and find out.
LEARN MORE

CEOs Predict the End of Remote Work

New research from KPMG's Global CEO Outlook shows that nearly two-thirds of CEOs predict a full return to in-office work by the end of 2026. Here's what companies are doing these days to convince workers to come back, as well as their reasons for advocating in-office work.

ICYMI: THE C-SUITE'S 4 BIGGEST CONCERNS ABOUT REMOTE WORK »

Writing Her Transformation Playbook: A Q&A With Abercrombie's CEO

SHRM's People + Strategy journal sat down with Fran Horowitz, the CEO of Abercrombie & Fitch Co., to discuss the lessons she has learned over her career on leadership, management and hiring.

RECENT RESEARCH

Remote or in the Office: Who Wants to Work Where?

Men are more likely
to prefer in-office work

A global survey of knowledge workers found that men (15 percent) are more likely than women (9 percent) to say that they prefer to work full time in the office. In addition, men are less likely than women (43 percent to 49 percent) to say that they'd prefer to work entirely remotely.

Older workers favor
remote work the most

Across all age groups, only about 1 in 10 knowledge workers say they'd prefer to work five days a week in the office. Surprisingly, the oldest cohort (Baby Boomers) are the most likely to say they'd prefer to work fully remotely (52 percent), compared with Generation X and Generation Z (both 47 percent) and Millennials (45 percent).

Finance and health

workers lean toward

remote work

Knowledge workers in the finance and health industries were most likely to say they prefer to work fully remotely (both 52 percent), which was similar to technology workers (50 percent) and defense staff (49 percent). The energy sector had the lowest percentage of workers preferring to work remotely (37 percent), followed by manufacturing.

Source: EY, 2023 Work Reimagined Survey.

People + Strategy Podcast:

Jacqui Canney on AI,

Diversity and Career Growth

In the November edition of the SHRM Executive Network's People + Strategy podcast, Jacqui Canney, chief people officer at IT systems provider ServiceNow, offers her insights on how generative AI is affecting HR and how to leverage diversity as a business strategy, as well as her advice for people pursuing C-suite roles.

LISTEN TO THE PODCAST »