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Managing Smart—Dishonest hiring, interview formats, belonging at work and more

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Managing Smart
 
 
Become the manager you always wanted.
 
 
Nov. 8, 2023
 
 
 
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It's no surprise that job candidates lie to get ahead. According to a recent survey, 32 percent of Americans admit to lying on their resume about their years of experience, past jobs, and education, among other things. Another survey found that a full 78 percent of job candidates have misrepresented themselves to potential employers.

In fact, most hiring managers are fully aware that many of the job candidates they interview lie about their skills and backgrounds—and they even accept it as common practice. "Most people lie to the hiring managers," one expert says. "It happens during every interview, to a degree."

Perhaps more alarming is that hiring managers also admit to regularly lying to job candidates. One survey found that 36 percent of hiring managers say they've lied to candidates about their company or the role they're seeking to fill—in interviews, job descriptions and offer letters.

Such dishonesty breeds mutual distrust during the recruiting, interviewing and hiring process, which can tarnish a company's reputation, dampen employee morale and result in low retention rates.

 
 
 
 
 
 
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Virtual, in-person or hybrid? In a post-pandemic world, job interviewing can take multiple formats, and each has its pros and cons. For organizations that have entirely or mostly remote staff, virtual interviewing enables companies to consider candidates from wider geographic areas. Hybrid or entirely office-based companies may combine formats during the hiring process.

Perhaps surprisingly, most job seekers—70 percent, according to one survey—actually prefer in-person interviews, even if the job is virtual. "Candidates want to see the company they'll be working for and the people they'll be working with in person," one recruiter says. "Meeting in person is the sweetener that seals the deal before you go into an offer."

Regardless of the format an interview takes, there are several best practices to get the most out of each one.
 
 
 
 
 
 
Experiencing community and connection has a powerful impact on employee satisfaction, engagement and retention. However, certain groups of people—including those in service jobs, Black Americans and front-line workers—often feel they don't belong when they're at work, according to the American Psychological Association.

That feeling can take a toll, as "connection and community"—including belonging—is one of five workplace essentials identified in the U.S. surgeon general's framework for workers' psychological health and well-being. What can employers do to better foster a sense of belonging among their workers?

 
 
 
 
 
 

Illegal interview and hiring practices are raising red flags for job seekers and harming companies, according to a survey of 1,200 job candidates. Recruiters and hiring managers have to be intentional about ensuring interview questions focus on the most relevant aspects of the position they're interviewing for. Companies that don't prioritize mitigating bias and training their employees are at greater risk of their interviewers unknowingly asking discriminatory questions.

 
 
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